RFID barcode ticketing management helps Haiqi Group improve its services

Overview

High efficiency and low cost are the salient features of RFID barcode technology in the application of ticket management systems. Barcode technology is used to realize the production and automated management of tickets, tickets, movie tickets and other tickets, ending the history of traditional manual ticket sales and statistics. The RFID barcode ticketing system is a product of the combination of electronic barcode production and identification technology and computer ticketing information management technology. It has the characteristics of modern image, integrated management, real-time information, anti-counterfeiting reliability, and strict accounting. Electronicizing the traditional manual ticketing work while realizing full automation and standardization of ticket management can fundamentally solve the current situation of difficult ticket inquiry and high labor intensity of ticket sales, and improve the efficiency of ticket management and the quality of customer service.

Application background

Ticket management is undoubtedly a very important business for automobile transportation companies, and it can even be said to be the soul of the automobile transportation business. As a leader in the national automobile transportation industry, Hainan Automobile Group attaches great importance to the informatization construction of its ticketing management process and plays an industry benchmark role in the informatization construction of ticketing management.

The use of RFID barcode technology to manage tickets is one of the distinctive features of the ticket management system. In the early days, HIC Group began to use barcode technology to realize the production and automated management of various tickets, truly saying goodbye to the cumbersome and inefficient manual ticket sales, and improving the efficiency of ticket management and the quality of customer service.

However, in the early use process, the barcode printer used often worked unstable when the passenger volume was large, the print head loss rate was high, the printing effect was unclear, or even impossible to print, etc., which affected the smooth development of ticketing work, resulting in The working efficiency of the ticket window has been greatly reduced, and passengers complained a lot during peak passenger traffic. HIC Group attaches great importance to the work of the ticketing department as the group's external image department, but every time it reports problems to printer manufacturers, it is not handled promptly and effectively. After communication with the senior management of the group, it was decided to replace the printer equipment at the ticket window, adopt an open and fair bidding method, and choose to cooperate with a printer manufacturer with fast, efficient and high-quality services.

  solution

At present, RFID I series barcode printers are used at the ticket windows of various stations of Haiqi Group to print various bus tickets and vehicle settlement documents, assisting ticket window personnel to complete ticket sales efficiently and accurately.

In this Haicheng project, relying on first-class product knowledge and industry experience, the RFID label printer was successfully connected to the Haicheng ticketing system. There is no need to install additional printer drivers. It can be used directly by connecting to the PC at the ticket window, which is simple and convenient. At the same time, in order to cooperate with the ticket seller at the window to promptly detect that tickets and consumables are exhausted, the I-series printers are specially designed with an error reporting function. When the consumables are exhausted, an error message will appear on the LCD screen of the printer, and at the same time, the machine will sound a beep to remind you. The staff promptly replaces new tickets or ribbons. At present, staff at the ticket windows of multiple stations of Haiqi Group have reported that the I-series printers are accurate in positioning and fast and continuous when printing tickets. The printing effect is quite consistent and clear, and there will be no missed printing in the past. The most convenient thing is , when the supervisor counts the ticket sales, he can easily check the printing quantity through the LCD screen of the printer, which is real-time, accurate and convenient.

The RFID I series printer used in this project has an all-metal structure, is durable and has stable performance; a high-performance printing structure platform is equipped with a high-power industrial-grade power switch to achieve massive printing while ensuring uniform and smooth printing speed and clear printing results. Delicate, it avoids downtime caused by machine failure, minimizes user maintenance costs, and achieves a win-win situation of improved work efficiency and cost control.

  Implementation Effect

Improve personnel work efficiency and speed up ticket sales. The RFID I series printer can accurately locate the imaginary knife line of each ticket, allowing ticket sellers to quickly and easily tear off one or more tickets along the imaginary knife line; during peak ticket sales periods , if the ticket or ribbon runs out, the printer will feedback the information and display it on the LCD screen in real time to prompt and stop printing. At the same time, the built-in buzzer of the printer will sound a warning to prompt the ticket seller to replace the consumables; if the ticket seller has Submit multiple consecutive ticket information and send it to the printer, but when the printer runs out of paper for remaining tickets, the printer will automatically Store the remaining ticket data information. After the ticket seller replaces the consumables, the system will resume normal operation and automatically print unfinished tickets based on the stored information. , effectively preventing missing prints and ensuring that actual printing and system ticket sales data are consistent. At the same time, through the LCD screen that comes with the printer, staff can check the number of printed sheets in real time. After the ticket sales are completed, they can quickly and accurately check the ticket status of the day.

By using RFID I series barcode printers, HIC Group's ticketing outlets at various stations have completely solved various ticketing problems caused by unstable or non-working printers during peak passenger periods. It greatly improves the work efficiency of its ticket sales and check-in staff, speeds up the speed of passengers buying tickets, and avoids tourists waiting in line. It has improved the accuracy and efficiency of Haiqi Group's ticketing and ticket checking systems, allowing passengers to experience convenient and high-quality services.

RFID barcode printers always take "ease of use" as the core principle of product design, make full use of the Pearl River Delta's complete production supporting capabilities, select the world's best raw material suppliers, and produce powerful, high-quality products. Since the product was put on the market in 2004, it has been continuously tested by various users and established a good brand reputation. After fifteen years of innovative research and development, it has won more than 20 national patents and various national, provincial and municipal honors. The current complete product line of RFID printers is widely used in manufacturing, logistics and transportation, warehousing, postal and telecommunications, material management, medical and health, catering and tourism, ticket management and military equipment, breaking the monopoly of foreign brands on the Chinese market. It will bring immeasurable social and economic benefits in helping governments, enterprises, and users popularize the application of barcode technology and promote the informatization process.